Privacy Policy
Last updated: 15-10-2026 · See also the data and confidentiality section of the legal documents.
Basira for Transactions LLC respects the privacy of its clients and processes personal data in line with Qatar's Personal Data Privacy Protection Law No. 13 of 2016. This page explains what we collect, why, and how we protect it.
What we collect
- Contact details: name, mobile number, email.
- Transaction details: the services you request, and your QID, commercial registration, establishment card or tax number when a transaction needs them.
- Copies of documents you send us to submit a transaction.
- Our communication with you, the status of your transactions and your document expiry dates.
- Your website account: username, a one-way hash of your password that nobody can read, and the date of your last sign-in.
- Company details you add in your account, and the licences and documents we upload for you.
- A record of your acceptance of the legal documents and authorization: date, version and the name you signed with.
- Government portal login details if you choose to add them; the password is stored encrypted.
The website does not use cookies for tracking or advertising. To count visits and button use we rely on Umami analytics, which sets no cookies, collects no personal data and shows totals only.
Why we use it
- To review your request and send you the document list and price.
- To submit and follow up your transaction with the relevant government authority, under your authorisation.
- To update you on its status and remind you of renewal dates.
- To issue invoices and meet our accounting and legal obligations.
We do not sell your data or use it for anything unrelated to your service.
Who we share it with
- The government authority handling your transaction, only as far as it needs.
- Licensed partners (law, accounting and translation firms) when you request a service they provide, after telling you.
- The technology providers that store our data (Google), under their data protection commitments.
How we protect it
- Data is kept in a company account that only authorised staff can access, and each staff member has their own username and password.
- Your files and licences are kept privately in the company's Google Drive and can only be downloaded from your account after you sign in.
- Government portal passwords are encrypted; only the responsible staff member reveals one when needed, and every reveal is logged under their name. You can delete them from your account at any time, and we recommend adding us as a delegate on the portal instead where possible.
- We accept original documents only against a signed receipt and return them when the transaction is complete.
How long we keep it
We keep transaction data while you are our client and then for the period required by accounting and tax rules. Document copies are deleted within 90 days of closing a transaction unless you ask us to keep them for future renewals. Licences we upload to your account stay available to you while the account exists, and portal login details are deleted as soon as you ask or when the relationship ends.
Your rights
You can view and correct your data yourself from My account. You can also ask us to delete it, or withdraw consent to be contacted, and we will respond within 30 days. Contact us on WhatsApp +974 7223 2609 or by email at baseeratactions@gmail.com.
Changes
We may update this policy and will show the new date at the top of this page.